Riviera Apartment Hotel Management Pty Ltd (ACN 604 709 864) together with its Manager(‘Riviera’) own and operate the serviced accommodation marketed as Riviera Mackay.
Riviera provides accommodation, maintenance, skills, and information technology services and facilities in connection with Riviera Mackay (‘Service’).
Riviera accepts enquiries and bookingsvia the Riviera Mackay website www.rivieramackay.com.au (‘Site’), via third parties and directly from consumers for its Service. (‘Bookings’)
By using the Service, you consent to Riviera‘s collection and use of information in accordance with this Policy.
If you do not agree to any part of this Policy, you must immediately cease using the Service.
Riviera collects personal and sensitive information (‘Personal Information’) including any information about you, an identified or reasonably identifiable individual, whether recorded in a material form or not, including but not limited to:
When possible, we will collect personal information directly from you, or when it is provided to us with your permission.
Information is generally sought when:
If you access the Site via a third party website, or provide consent for a third party to provide us with your Personal Information, you understand that Riviera may use any information you have made available.
The reasons we collect your Personal Information include but are not limited to:
When we collect your personal information for a specific purpose not outlined above we will, at the time of collection, disclose the purpose of the collection.
Riviera will use reasonable steps to protect your personal information from loss, misuse, inference, unauthorised access, modification or disclosure.
Please be aware that we cannot guarantee the protection of the personal information you provide over the internet.
Following termination of your Service agreement, Riviera may retain Personal Information for a commercially reasonable time for backup, archival, or audit purposes, or to maintain and improve the Service.
In order to provide the Service, we are required to share your personal information with third party service providers engaged by Riviera to provide all or part of the Service.
If Personal information is shared with a third party service provider that will be solely for the purpose of providing the Service, and those third party service Providers will be bound by this Policy.
Riviera will not rent or sell your Personal Information to any third party.
Riviera may be required to share your Personal Information to comply with a legal requirement, such as to:
If you request that Personal Information not be disclosed to a third party in connection with providing the Service, and we are obliged to do so,you acknowledge and agree that Riviera‘s obligations in providing the Service may not be met.
From time to time our Site and Application may contain links to other websites. Riviera is not responsible for those websites and their privacy policies.
From time to time we may use your Personal Information to give you information about products or services we believe you may be interested in.
We will only use such information for the purpose of marketing where:
If you do not wish to receive information about our other products or services or the products and services of our related entities, then please contact us at [email protected].
You may request access to Personal Information held about you at any time.
If you wish to access your personal information, then please contact us at [email protected].
We may be prevented from permitting access to Personal Information about you in certain circumstances, including but not limited to where:
If we deny access to your personal information, we will provide a written explanation of the reasons for such a refusal.
Riviera will take reasonable steps to maintain the accuracy of Personal Information held about you.
If you believe that the personal information we hold about you is incorrect, out of date or incomplete, then please advise us at [email protected].
We will take reasonable steps to correct information where we are satisfied that it is inaccurate, out-of-date, incomplete, irrelevant or misleading for the purpose for which it is held.
Your personal information may be transferred, stored and processed in a state, country or governmental jurisdiction outside Australia.
Similarly, if you are located outside Australia, Riviera may transfer your personal information to Australia and store and process it in Australia.
By dealing with Riviera, you agree and consent to the transfer, storage and processing of your personal information inside and outside of Australia in accordance with the terms of this Policy.
In providing this consent, you acknowledge that countries outside Australia do not always have the same privacy protection obligations as Australia. However the rights and obligation contained in this Policy, apply internationally to the collection and use, by Riviera and third party service providers, of your Personal Information.
Phone: +61 07 4914 2460
Email: [email protected]
Post: 5-7 Nelson St Mackay QLD 4740
The following terms have the corresponding meanings in this Policy:
‘us’,‘we’ and “our” refers to Riviera.
‘third party service provider’ means any third party engaged by Riviera, including its Management and staff in connection with the Service.
In this Policy:
Published: 23 Sep 2015